hey VIP — Play regularly, get cashback every week and enjoy special benefits
hey's VIP program is structured across three tiers — Bronze, Silver and Gold. Each tier provides weekly cashback, priority service and more benefits. The more active you are, the more your benefits grow.
Three VIP Tiers — Which one is right for you?
Joining hey VIP means the opportunity to earn cashback every week. Each tier has its own benefits, and the more active you are, the easier it becomes to reach the next tier.
Bronze
- Cashback on weekly net losses
- Applies to all game categories
- 24/7 live chat support
- Automatic calculation every week
Silver
- More than double the cashback of Bronze
- Priority support response
- Invitations to special promotions
- Applies to all games and sports
Gold
- Highest cashback rate
- Priority access to all special offers
- Exclusive Gold member benefits
- Top-level support experience
How Weekly Cashback Works
Cashback is calculated based on the week's net losses — that is, your tier's rate is applied to what remains after subtracting total winnings from total losses for that week. If you come out ahead overall in a week, no cashback applies for that week.
At hey, cashback is a straightforward reward — a way to get back a portion of your weekly losses. It is calculated automatically and credited to your account on a set day.
Example Calculation — Silver Member
Comparison of Three Tiers
| Tier | Maximum Cashback |
|---|---|
| Bronze | 0.3% |
| Silver | 0.7% |
| Gold | 1.0% |
The cashback rate applies to net losses for that week. No cashback is given for a profitable week.
How to Reach a Higher Tier
Advancing in the hey VIP program does not depend on a fixed number — it depends on the consistency of your overall activity. The more regularly and actively you participate, hey recognises that and moves you to the next tier.
- Stay regularly active — participate in hey's various games and betting sections. Playing in the slots section counts toward VIP progress.
- Keep your account verification complete — this is an important requirement for receiving VIP benefits.
- Increase your participation across hey's different categories — everything from cricket betting to live casino is included.
- From Bronze to Silver, Silver to Gold — benefits increase at every step. hey sends a notification when your tier changes.
- Stay active — extended periods of inactivity may affect tier reviews.
Special Benefits for hey VIP Members
Alongside weekly cashback, hey VIP members enjoy additional benefits that are not available to regular members.
Priority Support
VIP members receive priority assistance on 24/7 live chat — in both Bengali and English.
Exclusive Promotion Access
VIP members receive early invitations to hey's exclusive offers and events, with the opportunity to receive extra benefits.
Faster Withdrawals
Withdrawal requests from VIP members are processed with priority — via bKash, Nagad, Rocket and other methods.
Recognition at the Highest Level
Gold members, as hey's most trusted members, receive special recognition and benefits.
Start Your hey VIP Journey Today
Open an account, stay active and start receiving cashback every week.
hey Login — Access Your AccountYou're Earning Cashback — Don't Forget Responsible Play
hey VIP's weekly cashback is a reward — but it should never be a reason to play more. Playing beyond your budget in hopes of earning cashback is not wise.
hey believes that gaming should be a source of enjoyment — not stress. If you are concerned about your playing habits, read hey's responsible gaming section and use the limit-setting tools.
You can also read hey's terms and conditions for detailed information on bonuses, cashback and VIP benefits.
VIP Alongside Bonuses and Promotions
At hey, the VIP program and other bonuses run together. As a new member, a 120% bonus is available on your first deposit, up to ৳15,000 — with a wagering requirement of 20 times the bonus amount.
For example, depositing ৳1,000 gives a ৳1,200 bonus and a balance of ৳2,200 — with a wagering requirement of ৳1,200 × 20 = ৳24,000.
In addition, hey's jackpot section offers the chance to win big — VIP members can participate there too. You can find out about all of hey's offers and terms on the about us page.
21+ The hey VIP program and all services on the site are available to individuals aged 21 and above only.